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Ask SUBWAY to Apologize to La. Muslim Barred from Restaurant

30 November 2012 General 8 Comments Email This Post Email This Post

CAIR is calling on all people of conscience to contact the SUBWAY restaurant chain to request that a formal apology be given to a Louisiana Muslim allegedly locked out of a sandwich shop in that state because of his faith. [SUBWAY, based in Milford, Conn., has more than 38,000 locations in 100 countries.]

A retired 63-year-old U.S. citizen of South Asian heritage who lives in New Orleans reported to CAIR that on November 21, 2012, he and his wife stopped at the SUBWAY restaurant in Shreveport, La. Before ordering, they went to the restrooms in the facility. The husband exited the restroom first and went outside the restaurant to wait for his wife in anticipation of re-entering to order their food. While his wife was still inside the restaurant, the victim attempted to re-enter, but was blocked at the door by a female SUBWAY employee who allegedly asked him “Are you Muslim?” When the victim replied that he is indeed Muslim, the SUBWAY employee reportedly responded, “We can’t serve you.”

The employee then went inside the restaurant and locked the door behind her. Fearing for his wife’s safety and distraught at the violation of his civil rights, the man called 911. When the Shreveport Police Department arrived, an officer went inside the SUBWAY restaurant and later came out to tell the victim that the manager was “scared” of him and that he “better leave.”

[NOTE: The victim is 5’6″ and weighs approximately 155 pounds. He wears an Islamic cap, called a “kufi,” and a beard for religious reasons. His wife, a teacher, wears an Islamic headscarf, or “hijab.”]

In a letter to SUBWAY President and CEO Fred DeLuca, CAIR National Legal Counsel Nadhira Al-Khalili wrote in part: “Louisiana Revised Statutes 51:2247 states that it is a ‘discriminatory practice for a person to deny an individual the full and equal enjoyment of the goods, services, facilities, privileges, advantages, and accommodations of a place of public accommodation, resort, or amusement, as defined in this Chapter, on the grounds of race, creed, color, religion, sex, age, disability, as defined in R.S. 51:2232(11), or national origin.’

According to the law, a place of public accommodation ‘means any place, store, or other establishment, either licensed or unlicensed, which supplies goods or services to the general public.’” Al-Khalili’s letter cited Title II of the Civil Rights Act of 1964, which prohibits discrimination on account of religion in places of public accommodation and service. She also referred to the company’s diversity policy that claims SUBWAY “does not tolerate discrimination of any kind on the basis of race, sex, sexual orientation, gender identity, creed, religion, color or national origin.”

CAIR requested that SUBWAY (1) investigate this troubling incident, (2) offer a formal written apology to the victim and his wife, (3) institute policy changes that will ensure that this type of incident does not occur in the future, (4) offer compensation to the victim and his wife for the humiliation and emotional distress caused by the SUBWAY employee and the police, and (5) participate in a corporate religious sensitivity program for franchise managers. A copy of the letter was sent to Chief Willie L. Shaw, Jr. of the Shreveport Police Department and to the U.S. Department of Justice, Civil Rights Division. Immediate action requested: (As always, be polite and respectful.) Contact SUBWAY to request that they (1) investigate this troubling incident, (2) offer a formal written apology to the victim and his wife, (3) institute policy changes that will ensure that this type of incident does not occur in the future, (4) offer compensation to the victim and his wife for the humiliation and emotional distress caused by the SUBWAY employee and the police, and (5) participate in a corporate religious sensitivity program for franchise managers.

CONTACT: Mr. Fred DeLuca President and CEO SUBWAY 325 Bic Drive Milford, CT 06461 Email: deluca_f@subway.com

Copy to: kane_k@subway.com, winograd_l@subway.com, axelrod_l@subway.com, gayle.mcfarland@shreveportla.gov, marcus.hines@shreveportla.gov, duane.huddleston@shreveportla.gov, info@cair.com

Original post: Ask SUBWAY to Apologize to La. Muslim Barred from Restaurant 

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8 Comments »

  1. Definitely sad that this happened to someone. The problem that I forsee is that it may not be an actual SUBWAY restaurant, but a franchised Subway Restaurant. If it is a Franchise Restaurant, then it must go through the actual Franchise Ownership.

  2. if this is true, it is a horrible violation of civil rights, akin to the days when african americans were forced to the back of the bus. if there is some unreported, justifiiable reason for the action, that needs to be publicly declared. not liking someone’s religion or religious dress is NOT a justifiable reason.

  3. Subway u need to be sued I quit subway any ways not eating there any more

  4. It is a disgrace that United States allows an American to be discriminated on the basis of his religion or race. Disgusting!

  5. you all really should be in the courts suing these hate mongers and the police. a half hearted internet petition is not gonna do it. what the police and the restaurant is criminal. the fed da also should investigate. they should be petitioned.

  6. Subway, please apologize!

  7. This is unAmerican and inhumane.

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